Frequently Asked Questions
Does Couch Conversations accept insurance?
Currently, I am accepting private pay clients as well as the following insurance plans via Headway: Aetna, Ascension (Smart Health),Blue Cross Blue Shield of Texas, Carelon Behavioral Health and Quest Behavioral Health. For my private pay clients and out of network benefits, I am happy to provide monthly receipts, often called “superbills” by insurance providers, that you may submit to your insurance for reimbursement for out-of-network benefits. Please contact your insurance company for information regarding your out-of-network benefits and reimbursement for counseling and/or nutrition services. I cannot guarantee any coverage by insurance.
Do you offer reduced rates?
Yes, I do provide streamlined limited reduced rate options via Open Path Collective. If my fees are not workable for you, please inquire about a reduced rate. If finances are a barrier to mental health care for you at this time, please know there are budget-friendly options. If you have health insurance, start by contacting your insurance provider and ask about your behavioral/mental health coverage options. They may have a list of therapists who accept your insurance.
Do you accept HSA or FSA cards?
Yes, I accept major credit cards (including FSA or HSA cards), and credit or debit cards. I require payment at the time of each appointment or online through the our secure Client Portal. If using a FSA or HSA card, I recommend reaching out to your insurance carrier to ensure that mental health services are a covered charge on the card.
What is your cancellation policy?
Clients can cancel or reschedule up to 24-hours in advance without penalty. However, clients will be billed for the full fee session rate with late or no notice (no show).